Privacy Policy

Last updated: August 28, 2025

1. Introduction and Contact

AlmaSooft is responsible for the processing of your personal data. This privacy policy describes how we collect, use and protect your information when you use our business automation and talent management platform.

2. Information We Collect

2.1 Personal Data

  • Full name and identification document
  • Contact information (email, phone)
  • Professional data (work experience, academic background)
  • Resume and related documents

2.2 Business Data

  • Company information (business name, tax ID)
  • User data and assigned roles
  • Organizational and hierarchical information

2.3 Assessment Data

  • Exam responses and results
  • Grades and evaluations
  • Performance reports

2.4 Technical Information

  • Platform usage data
  • Device and browser information
  • Cookies and similar technologies

3. Use of Information

We use your information to:

  • Provide and maintain our services
  • Manage digital assessments and exams
  • Facilitate communication between users
  • Improve and personalize user experience
  • Provide assistance through our virtual assistant Alma
  • Comply with legal and contractual obligations

4. Storage and Security

We implement technical and organizational security measures to protect your data:

  • Data encryption in transit and at rest
  • Data isolation by company (multi-tenant architecture)
  • Role-based access controls
  • Continuous security monitoring

5. Third-Party Services

We use the following third-party services:

  • Google OAuth for authentication
  • Google AI for the virtual assistant Alma
  • Google Cloud Storage for file storage
  • Sentry for error and performance monitoring
  • Azure OpenAI for natural language processing

All our service providers comply with international security and privacy standards, and are subject to data processing agreements that guarantee the protection of your information.

6. Your Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Object to the processing of your data
  • Data portability

7. Legal Compliance

We comply with Law 1581 of 2012 on Personal Data Protection of Colombia, Decree 1377 of 2013 and the General Data Protection Regulation (GDPR) of the European Union.

8. Cookies

We use cookies and similar technologies to improve your experience. You can configure your browser to reject cookies, although this may limit some functionalities.

9. Changes to this Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately after publication on the platform.

10. Contact

To exercise your rights or make inquiries about this policy, contact us at:

  • Email: privacy@almasooft.com
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